Arkansas Barber Practice Exam

What should be done if a customer shows signs of a possible allergic reaction to a product?

1. Apply more product for compatibility

2. Continue with the service but use less product

3. Stop the service immediately and remove the product

4. Change to a different product of the same type

The correct answer is: Stop the service immediately and remove the product

If a customer shows signs of a possible allergic reaction to a product, it is crucial to stop the service immediately and remove the product. This response is vital for the safety and well-being of the customer. Signs of an allergic reaction, such as redness, swelling, itching, or irritation, indicate that the product could be causing harm. Continuing with the service or applying more product could exacerbate the reaction and lead to more severe symptoms. Switching to a different product of the same type without assessing the customer's condition could also lead to further complications if they are allergic to similar ingredients. Removing the product promptly and discontinuing the service ensures that the customer receives the necessary attention and care, potentially discussing alternative options or seeking medical advice if needed.